We respect the privacy of all users who browse sampublicidade.com and are committed to protecting the personal information that each user chooses to share.
We guarantee the confidentiality of all data provided by you either in the registration or in the purchase process.

In compliance with the General Data Protection Regulation, approved by Regulation (EU) 2016/679 of 26 April 2016, we inform you that we are committed to ensuring the protection of all personal data entrusted to us.

These personal data will only be used for the processing of orders, commercial or marketing actions by the company.

This document presents the privacy policy of the sampublicidade.com website. By submitting your data you are accepting our privacy policy.

1. Identity and contact details of the data controller

The data submitted through the sampublicidade.com website are processed by the company Sam – Serigrafia Artística de Mangualde Lda. with NIF: 503845264.

The information collected on our website is managed and controlled by us.
We provide sufficient guarantees regarding the protection of your personal information and it is administered in accordance with current legislation regarding the protection of personal information.

2. Ground of legitimacy of data processing

The customer expressly authorizes us to use his registration data, as well as all those obtained during the development of contractual relations between both parties, for the purposes of advertising and marketing our products.
When a customer registers, or places an order, their personal data, addresses, and those relating to the method of payment, are incorporated into the database and are used to process their orders, as well as for you. send information about them, products, promotions or services.
Customers who subscribe to our newsletter authorize us to send information about products, promotions or services that may be of interest to them, using their personal data for direct marketing purposes through any communication channel, namely by using email .

Data may be requested, such as:

– Name;

– Contact information, including phone and email address;

– Demographic information, preferences and interests;

– Order data;

– Another type of data, submitted through various forms.

3. Purposes

The data collected in our online store are intended for processing orders and communicating with customers, processing requests for information and any complaints, statistical analysis, as well as their use for direct marketing purposes.

Personal data is collected exclusively for the following purposes:

-Order processing;
-Contacts with customers or potential customers;
-Answering requests for information and/or questions;
-Improvement or customization of services;
-Sending newsletters and/or other promotional actions.
-Complaint handling and management.

4. Data retention period

The data collected will be kept in the database for as long as there is consent from the holders of these data.
All holders have the right to access, rectify, cancel and oppose their data.
If you wish, at any time, to no longer be part of the database, you can exercise this right through your client area or by sending an email to us asking to change/remove your data.

5. Data recipients

The data collected on the sampublicidade.com website is intended for processing orders and communicating with customers.

This information is needed to understand the needs of customers and provide them with better service and, in particular, for the following reasons:

– Maintenance of internal records;

– Improvement of products and/or services, whether for internal analysis or providing raw data to external companies dedicated to collecting opinions on purchases made;

– In the case of shipped orders, the shipping data will be given to the transport companies;

– Periodic sending of promotional emails and SMS about products, special offers or other relevant information;

– Contact through the various means available in order to respond to surveys and market studies;

Personal data will never be disclosed to third parties, except in special cases such as:
– Satisfy requirements imposed by law or by competent governmental or judicial authorities.

6. Data security and confidentiality

All necessary precautions were and are always considered necessary to preserve the confidentiality and security of personal data.

7. Rights of holders of personal data

In accordance with the legal provisions, the user can exercise at any time his rights of access, rectification, removal, limit.

Rights of holders of personal data

In accordance with the legal provisions, the user may exercise at any time their rights of access, rectification, removal, limitation, opposition and portability, upon request by any of the following means:

– E-mail – loja@sampublicidade.pt;

– Mail – Sam -Serigrafia Artística de Mangualde Lda., Salgueiro Industrial Zone, lot 27, 3530-259 Mangualde;

-Phone  – +351 232620120.

Pursuant to current legislation on the protection of personal data, we inform you that the data subject is guaranteed to:

– Right to be informed:

– When collecting personal data:

The data controller’s contacts;
Treatment purposes
Conservation time limit;
Your rights as holders of personal data
The possibility of appealing to the supervisory authority to file a complaint;
From the existence of automated decisions.

– Ask what information the company has;
– Know where they are stored, and how the data is handled;
– Be informed of how the company complies with data protection obligations.

– Right of access:

– Confirmation of the existence or not of personal data processing;
– Ask how to get access to data;
– Providing a copy of the personal data processed.

– Right to correct, delete and block:

– Be informed on how to keep data up to date;
– Allow the rectification of outdated, incorrect or incomplete data;
– Possibility of removing personal data that are no longer needed;
– Block the processing of these data to verify accuracy or opposition.

– Right to limitation:

– Challenge the accuracy of personal data, for a period that allows the data controller to verify their accuracy.

– Right to removal/forgetting:

– Request the removal of data and the definitive elimination of those that do not conflict with legal obligations.

– Right to Portability:

– Request data portability;

– Possibility of requesting personal data in a format of frequent or common use, in order to operate the transfer to another organization, even if a competitor.

8. Data usage

The data collected on the sampublicidade.com website is intended for processing orders and communicating with customers, processing requests for information and possible complaints, statistical analysis, as well as their use for direct marketing purposes.
Under no circumstances will this data be shared with third parties, with the exception of marketing facilitating platforms (email marketing, social media, analysis tools, etc.)

9. Use of “cookies”

A cookie is a small file that asks permission to be placed on your computer or mobile device’s storage. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site.

The sampublicidade.com website uses cookies to identify which pages are being used. This helps to analyze web page traffic data and improve the website to suit the customer’s needs. This information is used for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help to provide a better website, as they allow you to track which pages users find useful or not useful. A cookie does not give access to the computer or any personal information about the user, with the exception of the data that the user chooses to share. The user of the sampublicidade.com website can refuse or accept cookies.

Most browsers automatically accept cookies, however the user can modify the browser to refuse cookies. If you choose to decline cookies, this may prevent you from taking full advantage of the site.

10. Links to other websites

The sampublicidade.com website may contain hyperlinks to third-party websites, over which it has no control.

Thus, when you leave the sampublicidade.com site navigation, we will not be responsible for the information submitted on these third-party sites, which are not covered by this Privacy Policy. In this case, consult the Privacy Policy of the sites in question.

11. Contacts

You can contact us through the following means:

– E-mail – loja@sampublicidade.pt;

– Mail – Sam -Serigrafia Artística de Mangualde Lda., Salgueiro Industrial Zone, lot 27, 3530-259 Mangualde;

12. Change of Privacy Terms and Conditions

This Privacy Policy may be subject to change or revision, without prior notice, due to legislative or regulatory requirements, in accordance with the law.

Since this Privacy Policy may be revised at any time, the sampublicidade.com website recommends its users to review them periodically.

Revision 1.2 – 06/03/2020